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Best Practice Consulting extends its Gold Certified Partnership with Microsoft with the ISV / Software Solutions competency. |
15/07/2009 |
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The ISV competency verifies Best Practice Consulting's capability to implement robust applications based on Microsoft technologies and platforms. OneClick Desktop is the first of Best Practice Consulting's products that succesfuly completed the ISV certification, based on its large scale deployments like the one in the Contact Center of the National Bank of Greece. OneClick Desktop is based on the Microsoft Customer Care Framework (CCF) and provides a rich unified desktop experience to agents that consolidates access to the many legacy backend systems required for the completion of everyday contact center tasks. |
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